☎️ Important AI Answering Settings Updates ☎️

Our latest release of updates for AI Answering Settings gives you more options, greater flexibility and a bit of fun, too! Here’s the rundown of changes live today: 

• Redesigned Settings Section - now with a tabbed view, making it easier for you to find and update your settings 

• Customize Voicemail Messages - giving you more control over what your guests hear when they call 

• Enable/Disable Voicemail – giving you flexibility to decide if you have the time or capacity to manage voicemails 

• Disable Fallback Number – letting you decide if you want callers to have the option to speak with a team member 

• Fallback Number by Topic – allowing you to create individual fallback numbers for a specific topic (catering, orders, events) 

• After-hours Call Routing Buffer – enabling you to set a buffer for callers to connect with a team member outside of hours 

• Customize Response to Reservations topic – giving you the ability to create a response based on callers using phrases about editing a reservation 

Additional Voices + Voice Names! - adding a more human component to your voice selection and a few additional options from which to choose! 

Questions about these AI Answering updates? Check out these helpful articles in our support center:

• Voicemail Setting & Notifications

• Updating Custom Responses

• Enabling Fallback Numbers with AI Answering