⏸️ NEW: Pause and Resume Online Ordering

Need to take a quick break from pickup or delivery orders? You can now pause online ordering for as long as you need and schedule it to turn back on automatically. Use it for a backed-up kitchen, a staffing shortage, or an early close, without having to remember to turn ordering back on.

What’s new?

• Schedule Ordering to Turn Back On: Choose a date and time, and pickup or delivery will automatically turn back on.

• Pause Until You’re Ready: Prefer to turn it back on yourself? Choose to keep ordering paused until you turn it back on manually.

• See When Ordering Resumes: While ordering is paused on a schedule, the date and time it will turn back on is shown on your orders page and in the Popmenu mobile app.

• Pause Exactly What You Need: Pickup and delivery are paused separately for Standard and Catering orders, so pausing one won’t affect the others.

How it Works:

• Go to [Ordering > Ordering Settings > Location Settings > Select Standard or Catering] or [Quick Actions] on your Standard or Catering Orders page

• Turn off Pickup or Delivery

• Choose Turn back on at a specific time and select a date and time, or choose Until I turn it back on

• Click Disable pickup or Disable delivery to confirm

Need to know...

• You can turn ordering back on early at any time. Doing so clears the scheduled time.

• Pausing is available on both web and the Popmenu mobile app.

Want to learn more? See this Support Article